International routes · Quantum encryption

VPNHeyReliable internationalconnectivity

International routes across 110+ countries / 170+ routes, for desktop and mobile devices, with unlimited simultaneous connections.

  • 30-day money-back guarantee
  • Quantum encryption
  • Alipay / WeChat Pay / USDT
  • Unlimited devices
Supported Platforms
  • Windows
  • Android
  • iOS
  • macOS
  • Linux
Popular Routes
  • Hong Kong
  • United States
  • Japan
  • Singapore
  • Australia

Connection experience and serviceguidelines

Explore product information by use case. Select a card to see details and compare routes, devices, and account policies. Your actual results also depend on your local network, app settings, and the destination service.

Choose a connection based on what you need to do

Work browsing, AI chats, and streaming for extended periods place different demands on a network route. For browsing, look at page response times; for uploads and remote collaboration, check sustained transfers; for streaming, see whether playback stays smooth. Keep a regular route and a backup, and note when problems occur, which app is affected, and which client mode you're using. These notes are more useful for finding a setup that works in your environment than simply counting routes.

Popular regions androutes

110+ countries / 170+ routes. First check which region your destination service requires, then compare the actual route from your local network to the exit.

Popular region preview; check the user dashboard for cities and specific route types
Country / RegionCityRoute TypeStreaming Support
Hong KongSee dashboard for current listSee dashboard for current listVerify with the destination platform
United StatesSee dashboard for current listSee dashboard for current listVerify with the destination platform
JapanSee dashboard for current listSee dashboard for current listVerify with the destination platform
SingaporeSee dashboard for current listSee dashboard for current listVerify with the destination platform
AustraliaSee dashboard for current listSee dashboard for current listVerify with the destination platform

IEPL private line

Private lines describe how a link is organized. Check the current labels in the dashboard and test performance during the times you usually connect. The route type alone can't predict the speed of every connection.

Relay Route

Relay routes use an additional forwarding path. Whether one suits your network depends on how the entry point and onward path work together. If you encounter issues, compare it with other route types under the same conditions.

Direct Route

A direct route uses a more straightforward connection path, but performance still depends on your local carrier and destination. A shorter geographic distance doesn't always mean a faster response, so test with the apps you use.

When choosing a region, start with the requirements of the destination app. For region-specific content or account features, read the destination service's own policies first. For general browsing, you can start by comparing regions you use often. Keep your device, destination, and client mode consistent during testing so local Wi-Fi fluctuations aren't mistaken for an exit issue. If every candidate route behaves the same way, check that your subscription is up to date, your account has data available, and your system has no other network settings in conflict.

View all routes

Route Status Reference

This display is provided as a reference by the route component; it is not an end-to-end speed test from your device to a destination app. “Connected” in the homepage grid is illustrative. Confirm actual connectivity in your client.

If one app has a problem, try accessing other websites through the same route first, then use the troubleshooting guide to distinguish app policies, DNS, and client configuration issues.

Desktop and mobileclients

Get clients and subscriptions from the user dashboard; sign in to view your subscription. Sign in to get clients for Windows, macOS, Android, and Linux. For iOS, you also need an active plan to access the download page.

Windows

Sign in to the dashboard to get a client. Import your subscription, then check the connection mode.

Get the Client

macOS

Install as directed in the dashboard, then check your browser and frequently used apps after connecting.

Get the Client

Android

Sign in to get the client, and check your system's background activity and network permissions.

Get the Client

iOS

Sign in with an active plan to access the client download page in the dashboard.

Get the Client

Linux

Get a compatible client from the dashboard and import your account subscription as instructed.

Get the Client

After installation, verify your connection

Importing a subscription is just one part of setup. Update the route list, select an exit, then check the connection mode used by your system or app. Once a webpage loads, test the tasks you actually need to do, such as opening a work platform, uploading a file, or streaming video. If your browser works but one app doesn't, you don't need to keep reinstalling the client. First check whether that app uses separate network settings.

A client on one device doesn't automatically share its connection status with your other devices. After switching devices or networks, check your selected region and connection again. For the full setup process, see the getting started guide. If an error appears, save a redacted screenshot and submit it through a support ticket in the dashboard.

Monthly plans anddata packs

Monthly plans start at ¥9.9/month, with data resetting monthly on the activation date. Estimate your usage based on what you do, then choose a plan. Simultaneous connections are unlimited.

Monthly Plan · 60GB

¥9.9 / month

A good fit for web browsing, research, and everyday communication. If you stream regularly or transfer large files, check your actual data usage first.

  • 60GB / month
  • Resets monthly on the activation date
  • Unlimited Simultaneous Connections
  • 30-Day Money-Back Guarantee
Choose this plan

Monthly Plan · 250GB

¥18 / month

For everyday cross-border access alongside research, online collaboration, and media apps. Remember to include background syncing when estimating usage.

  • 250GB / month
  • Resets monthly on the activation date
  • Unlimited Simultaneous Connections
  • 30-Day Money-Back Guarantee
Choose this plan

Monthly Plan · 500GB

¥28 / month

For higher data needs, frequent streaming, or file transfers. Your usage depends on video quality, file sizes, and time spent online.

  • 500GB / month
  • Resets monthly on the activation date
  • Unlimited Simultaneous Connections
  • 30-Day Money-Back Guarantee
Choose this plan

Compare data packs for occasional use

¥158 / 300GB · ¥358 / 1000GB · ¥658 / 3000GB

Data packs remain valid until used up and never expire. If you mainly need access while traveling, for a short-term project, or for occasional research, compare the data pack terms. If your usage is steady each month, start by comparing monthly plans. The key difference is your usage pattern and how data resets, not just the size of the allowance. Monthly plan reset rules don't apply to data packs.

If you upgrade a monthly plan mid-cycle, the price difference is converted into the remaining days. Before choosing a plan, check your actual usage and current plan status in the dashboard, then confirm the change according to the order details. Payment methods include Alipay / WeChat Pay / USDT. See the plan page for full pricing, data, and refund information before paying.

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Frequently askedquestions

Check account access, data rules, and client requirements before setup. Find more connection and billing answers on the FAQ page.

Do I need an email address to create an account?

No email address is required; create an account with a username and password. Keep your account details safe, and treat your client subscription as private credentials. After creating an account, use the user dashboard to access plans, clients, subscriptions, and support tickets, rather than searching across different pages.

How many devices can I use at the same time?

There is no limit on simultaneous devices. VPNHey supports Windows / macOS / iOS / Android / Linux. Import your subscription and confirm the connection on each device. When using several devices at once, keep an eye on data usage, especially for streaming, cloud sync, and background downloads.

How do billing periods work for monthly plans and data packs?

Monthly plan data resets each month on the activation date. Data packs last until used up and never expire. If you use the service regularly, compare monthly plans first; if your usage is occasional, consider a data pack based on your actual consumption. When you upgrade mid-cycle, the price difference is converted into the remaining days. Check your current plan details in the dashboard.

What is the refund period, and which payment methods are accepted?

30-day money-back guarantee. Pay with Alipay / WeChat Pay / USDT. See the Terms of Service for full refund details. To request a refund, sign in to the dashboard and submit a support ticket with the relevant order details and your request. Don't share your password or subscription information publicly.

My client is connected. Why won't a particular app open?

First check whether other websites are accessible. Then confirm that the app's traffic is routed through the current connection, the exit region meets the destination platform's policies, and your client subscription is up to date. Switching routes alone may not resolve an app's own configuration issue. If the problem persists, use the troubleshooting guide to note when it happened, your device platform, client mode, and a redacted screenshot, then contact support through a dashboard ticket.

View all FAQs

Connection checks and usertips

Learn about checking your exit, configuring clients, and choosing a data plan based on real tasks. The articles offer troubleshooting methods for your own setup; a single experience doesn't represent every network environment.

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